Help / contact
Cenzio support
Need help with expenses, budgets, iCloud sync, imports, exports or the widget? Send us an email.
Email support
Include your iPhone model, iOS version, Cenzio version, and a short description of the problem. Please avoid sending sensitive financial details unless they are needed to explain the issue.
Where are my expenses stored?
On your iPhone and in your own private iCloud. Cenzio syncs automatically to your other devices signed in to the same iCloud account. The developer cannot see your records. See the privacy policy for details.
My expenses don't appear on my other device
Make sure both devices are signed in to the same iCloud account in the Settings app, that iCloud Drive is on, and that both are online. Open Cenzio on both devices; changes usually arrive within a minute. Settings in Cenzio shows a note if iCloud is unavailable.
How do I get back a deleted expense?
Open Cenzio → Settings → Deleted Expenses, choose the expense and tap Restore.
How do I keep a copy of my data?
Open Cenzio → Settings → Export Data and choose where to save the file. CSV exports can be imported again from Settings → Import Data.
Do I need an account?
No. Sign in with Apple is optional. To delete your account and all your data on every device and in iCloud, open Cenzio → Settings → Account → Delete Account.
How do I delete my data?
Settings → Clear All Data clears the current device. To remove the copy in iCloud, open the Settings app → your name → iCloud → Manage Storage → Cenzio. Exported files and support emails are separate copies; delete them where you saved them.